To market yourself effectively in a competitive workplace you
have to recognize your inner self talk.
"People think they need to know how to write a resume, how
to interview and do networking to get a job," to Dr. Zeeva
Millman. "But preceding all that, is knowing what you're saying
to yourself."
Millman is a Toronto consultant and teacher with a background in
consumer packaged goods and a Ph.D. in organizational behavior and
human resource management. A couple of years ago, she was a doctoral
student at the University of Toronto and conducted a study of unemployed
managers and executives to help them understand their inner self-talk
and how it affected their work searches.
Most of us natter away to ourselves all the time." Why did
I do it that way? What else could I have done? Maybe I should have...?
Why didn't I?.... Why didn't they...?" And so on.
At times, this inner chatter is highly negative. "People learn
to give up," says professor, Gary Latham, who was Millman's
advisor at U of T. "They say, 'there's nothing there for me'.
They become discouraged. They lose their motivation."
Millman believes it's possible to take control of your inner world
and create your own motivation.
And her research proves the point.
As it turns out, the advice our grandmothers gave us is true. We
are masters of our own destiny, at least to a large degree. Like
the little train that kept repeating, I think I can. I think
I can, we can talk ourselves up, and succeed. Or, we can talk
ourselves down, and fail.
A woman we'll call Della, a lawyer who'd been out of work for over
a year, was part of Millman's study. She was one of twenty- eight
people, all about 50 years of age. They all had been out of work
for a year, or more.
Eight people were left to their own devices, as a control group,
advised to continue searching as they had been, Millman says.
The remaining 20, were given 14 hours of group counseling.
First, they were asked to become hyper- aware of how they talked
to themselves as they searched for employment. "Getting people
to acknowledge their self talk, to become aware of it, is not an
easy process," Millman acknowledges. The diaries they kept
made it easier. "We have thoughts that come in and out of our
minds. Without writing them down, we can't catch them".
Entries in these diaries illustrate some of the inner thoughts of
people who've been unemployed for a long time: Why bother? Nobody's
going to want me. Nobody's going to want me at my age. Nobody's
going to pay me the salary I was earning.
Once the members of the group had become aware of their inner chatter,
Millman counseled them to rewrite each negative thought and make
it a positive one. And thereafter, to push away negative thoughts
when they popped into mind, and replace them with positive thoughts.
Why bother? became: Why not bother? No one will want me at 53, became:
Of course someone will want me, just look at the wealth of experience
I have to offer. And, so on.
As they worked to turn their inner dialogue into positive (and objective)
affirmations, these managers were counseled to "feel sorry
for the people who turned them down. And above all, to persist,"
says Latham.
The process was dynamic, according to Della. It helped her "believe
in herself". It also made her realize "that when you doubt
yourself, it comes across."
For some of the people in the group Millman counseled, it meant
even more. Within nine months, half of them had landed jobs, good
jobs, Latham says. Another had gone back to school; another had
retired. In the control group of 8, only one had found work.
Although a small sample, findings like these are "statistically
significant", he adds.
"What's truly amazing," Latham says, "is that it's
so simple. It doesn't require rocket science. It just requires you
to be sensitive to how you talk to yourself. You have to be your
own cheerleader,"
In other words, cliché or not, the old adage is true. Self
doubt is the enemy. But you can banish it. You can learn to recognize
your fears, bring them into your conscious mind and then talk yourself
out of them.
Copyright © Janis Foord Kirk -2004
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