What are employers looking for? What skills do they seek in job
applicants? What is it that convinces an employer to hire, or promote
one person over another?
Questions like these are not easy to answer. Probably because there
are as many answers as there are employers - and jobs.
Nonetheless, The Conference Board of Canada's Employability Skills
Profile sheds some light on the topic -at least on part of it.
Early in the 1990s. senior executives from corporate Canada, from
companies such as Noranda Forest Inc., CP Rail, Bell Canada and
Inco Limited put their heads together and came up with an outline
of the ideal job applicant. It was the basis of a report from the
Conference Board called, The Employability Skills Profile: What
Are Employers Looking For? The profile was updated in 2000.
Many people are confused and uncertain about the future now. And
there's a lot of anxiety around as we attempt to anticipate the
needs of the job market and use that information to develop our
own training goals.
Educators, as well, working as they do to frame relevant training
programs, want to know what the job market needs, what skills are
required.
This Conference Board study was initially targeted at educators
and intended to open dialogue between teachers, parents and young
people about the skills most in demand in today's workplace. Despite
its educational focus, however, the profile developed by these 25
employers has broad implications for everyone.
The Employability Skills Profile doesn't include labour force projections
or specific job related skills. It doesn't look at how many accountants
will be needed in 1995. Nor does it examine the skills mechanics
need to deal with computerized car maintenance systems.
What it attempts to do is cut across all occupations and fields
to define a set of universal skills that make people trainable,
that give people "the foundation to develop and grow throughout
their lives," according to MaryAnn McLaughlin who researched
and wrote the report for the Conference Board.
"We were looking for skills that would apply no matter where
a person wanted to work," McLaughlin says. "Whether as
a social planner, or a cook, or an engineer."
Here's what McLaughlin's research indicated:
- Employers stress the importance of life-long learning and want
to hire people who feel the same way.
- They look for people who communicate well, listen carefully
and who understand, speak and write effectively "in the languages
in which business is conducted."
- They want workers who think clearly, assess critically, act
logically, and make decisions; people with mathematical abilities
who can solve problems.
- They are looking for people who can "use technology, instruments,
tools and information systems ... and can access and apply specialized
knowledge from fields such as skilled trades, technology, arts
and sciences and the physical sciences."
- People who feel good about themselves and who know how to manage
their lives well and with integrity are high on an employer's
list. Employers respond to applicants with positive attitudes
and people who behave in positive ways. They're attracted to potential
employees who have personal ethics and who display initiative
and persistence.
- Today's employers want to hire people who take responsibility,
who are accountable. They want people who set goals and priorities
and who plan and manage their own time.
- They want adaptable employees who think creatively and who work
successfully in a team. They want their employees to automatically
include others in their decision making process and to show respect
for the opinions and concerns of co-workers.
So, there you have it, an employer's wish list. It's a long list
and a tall order. It's hard to imagine one person embodying all
the characteristics employers say they want. Nor is there any indication
of what these employers are prepared to offer should they ever stumble
across a perfect job candidate.
Nonetheless, the profile provides a graphic glimpse of the self-management
skills that employers in major corporations feel people need to
successfully compete in their workplaces.
For a detailed list of the Employability Skills Profile 2000+ go
to:
http://www.conferenceboard.ca/education/learning-tools/pdfs/esp2000.pdf
Or, contact The Conference Board of Canada, 255 Smyth Road, Ottawa,
K1H 8M7.
www.conferenceboard.ca
Copyright © Janis Foord Kirk -2004
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